GM Leaders Conference – Hotel News ME https://www.hotelnewsme.com The professional perspective for the hospitality industry Tue, 05 Jul 2022 12:33:23 +0000 en-GB hourly 1 https://wordpress.org/?v=6.3 https://www.hotelnewsme.com/wp-content/uploads/2021/06/cropped-hotal-32x32.png GM Leaders Conference – Hotel News ME https://www.hotelnewsme.com 32 32 Meet the sponsors: InSinkErator https://www.hotelnewsme.com/events/gm-leaders-conference/meet-the-sponsors-insinkerator-2/ https://www.hotelnewsme.com/events/gm-leaders-conference/meet-the-sponsors-insinkerator-2/#respond Mon, 21 Mar 2022 07:39:15 +0000 https://www.hotelnewsme.com/?p=36978 Hotel & Catering News Middle East’s GM Leaders Conference and Leaders in Hospitality Awards 2022 is proudly sponsored by InSinkErator. Both events will take place on the 23rd of March, at Sofitel Dubai The Obelisk. What does your company do? InSinkErator, a business unit of Emerson (NYSE: EMR), is the world’s largest manufacturer of garbage disposals and […]

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Hotel & Catering News Middle East’s GM Leaders Conference and Leaders in Hospitality Awards 2022 is proudly sponsored by InSinkErator. Both events will take place on the 23rd of March, at Sofitel Dubai The Obelisk.

Mohamed Karam, Senior Business Development Manager, InSinkErator MEA for Emerson.

What does your company do?

InSinkErator, a business unit of Emerson (NYSE: EMR), is the world’s largest manufacturer of garbage disposals and instant hot waters dispensers for home and commercial use. Yet, InSinkErator is not only the largest manufacturer, of disposals, we invented them in 1927.

Ever since, InSinkErator has been delivering practical, convenient, environmentally friendly solutions that are quiet, reliable, and luxurious. It is also committed to reducing greenhouse gas emissions and minimising the transportation of food waste to landfills. This mighty kitchen food waste fighter turns the phrase “down the drain” on its head and potentially offers significant sustainability cred. Emerson’s InSinkErator garbage disposals can efficiently break down even the toughest foods—corn cobs, orange, and banana peels—into tiny pieces. From here, the food waste is sent via your home’s wastewater plumbing to treatment facilities equipped to handle the small particles. At capable treatment plants, that food waste is even repurposed as energy. The evolutionary technology comes in different grinding capacities and compact designs to ensure perfect and quiet waste disposal across all applications.

What are your core values?

Integrity, Safety, Quality, Supporting Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation – are fundamental to the way Emerson conducts business and achieves success.

Tell us about your biggest achievements to date?

We are proud to continue our growth momentum in 2021 announce this success, amid the tough conditions that affected global markets due to the Covid-19 pandemic, which included supply chain shortages and shipping challenges. Thanks to the initiatives adopted by governments in the Middle East during the past period, the business sector was able to overcome many obstacles and transform challenges into opportunities.

Furthermore, we launched our pioneering regional e-learning center in response to the high traction the platform has gained in the Middle East and Africa region (MEA).

This education platform aims to engage with customers who want to learn more about InSinkErator products and how they are used. It also aims to encourage training use from trade partners and other industry professionals, to get educate about our range of products which include food waste disposers, water dispensing technology and Foodservice disposers for commercial use, that will give them the knowledge and confidence to promote InSinkErator products

What sets you apart in the industry?

We are the world’s largest manufacturer of food waste disposers for home and commercial use.

Why have you chosen to sponsor?

The GM leaders’ event is one of the most prestigious and recognisable events in the region.

Why is this event important for the hospitality industry?

We would like to be part of this event to thank and reward the hospitality leaders in MEA for their efforts and courage to continue developing this industry.

What’s next for your company?

We would like to expand our educational programs to increase sustainability awareness in the foodservice and hospitality sector and continue to listen to our customers to create and develop new products and solutions to meet their needs and requirements in this challenging and changing environment.

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Meet the sponsors: Fluidmeet https://www.hotelnewsme.com/events/gm-leaders-conference/meet-the-sponsors-fluidmeet/ https://www.hotelnewsme.com/events/gm-leaders-conference/meet-the-sponsors-fluidmeet/#respond Wed, 09 Mar 2022 13:11:18 +0000 https://www.hotelnewsme.com/?p=36836  Hotel & Catering News Middle East’s GM Leaders Conference and Leaders in Hospitality Awards 2022 is proudly sponsored by Fluidmeet. Both events will take place on the 23rd of March, at Sofitel Dubai The Obelisk.                   What does your company do? Fluidmeet is an online marketplace for work, meeting and […]

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 Hotel & Catering News Middle East’s GM Leaders Conference and Leaders in Hospitality Awards 2022 is proudly sponsored by Fluidmeet. Both events will take place on the 23rd of March, at Sofitel Dubai The Obelisk.

Jareer Oweimrin
Suleiman Salloum

 

 

 

 

 

 

 

 

 

What does your company do?

Fluidmeet is an online marketplace for work, meeting and event spaces. Customers can book event spaces, office space, meeting rooms and coworking space online. Fluidmeet empowers customers to explore, compare and book online the space(s) they require minimizing their cost and time spent on the process through tech. It’s the most robust platform to manage your office spaces and event spaces.

What are your core values? 

    1. Convenience
    2. Efficiency
    3. Simplistic
    4. Innovation
    5. Ethical

Tell us about your biggest achievements to date? 

    1. Fluidmeet has extended its services to the UAE, KSA, Qatar, Bahrain, Kuwait, Oman, Egypt, Jordan, India and the UK.
    2. Fluidmeet has enabled more than $10M worth of events.
    3. Fluidmeet has helped more than 10,000 entrepreneurs and SMEs book offices.
    4. Fluidmeet has advised clients on tech solutions to improve their companies’ digital expansion.
    5. Fluidmeet has advised asset owners and operators on steps to improve their space utility.

What sets you apart in the industry?

    1. Technological capabilities
    2. Customer focus and dedication
    3. Innovative and targeted marketing efforts
    4. Passion, empathy, and resourcefulness
    5. Our diverse team of individuals

Why have you chosen to sponsor?

Our achievements stem from our confidence in the hospitality industry. We have all gone through a tough two years during COVID. This measure of action is a small way of showing our commitment to the hospitality industry, to its stakeholders, and to the ecosystem. We want to convey to them that we are here for them as they have been here for fluidmeet.

Why is this event important for the hospitality industry?

    1. It’s one of the fastest-growing segments in hospitality.
    2. It’s a great platform to connect with peers in the industry and allows for collaborative initiatives across segments.

What’s next for your company?  

    1. Continue our aggressive expansion across the GCC and other strategic markets.
    2. Launch and improve on products that serve the hospitality ecosystem, potentially serving event planners, travel agents, DMCs and others.
    3. Utilise more AI in our platforms to improve clients’ journeys and further disrupt the market.

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Meet the sponsors: NESTLÉ® Professional https://www.hotelnewsme.com/events/gm-leaders-conference/meet-the-sponsors-sweet-earth-by-nestle-professional/ https://www.hotelnewsme.com/events/gm-leaders-conference/meet-the-sponsors-sweet-earth-by-nestle-professional/#respond Wed, 09 Mar 2022 12:21:50 +0000 https://www.hotelnewsme.com/?p=36825 Hotel & Catering News Middle East’s GM Leaders Conference and Leaders in Hospitality Awards 2022 is proudly sponsored by SWEET EARTH®and NESCAFÉ®. Both events will take place on the 23rd of March, at Sofitel Dubai The Obelisk. What does your company do? NESTLÉ® Professional is committed to providing the finest ingredients, operational knowledge, and uncompromised support to […]

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Hotel & Catering News Middle East’s GM Leaders Conference and Leaders in Hospitality Awards 2022 is proudly sponsored by SWEET EARTH®and NESCAFÉ®. Both events will take place on the 23rd of March, at Sofitel Dubai The Obelisk.

Muhammad Nauman Khan – Business Manager UAE & Oman, Nestle Professional

What does your company do?

NESTLÉ® Professional is committed to providing the finest ingredients, operational knowledge, and uncompromised support to foodservice operations. We’re in the business of helping your business succeed, our goal is to help our customers grow their businesses with our creative, branded beverage and culinary solutions. NESTLÉ® Professional has a global network of 10 000 passionate and committed professionals ever ready to serve our most demanding customers’ needs. Our expertise comprises of combining global thinking with local understanding with our dedicated, state-of-the-art culinary and beverage centers around the world.

What are your core values?

NESTLÉ®’s purpose is about enhancing the quality of life and contributing to a healthier future. Creating shared value is the fundamental way we do business; and how we bring our purpose to life. We believe that for our company to be successful in the long term, we must create value not only for our shareholders but also for society and the environment we live in.

Tell us about your biggest achievements to date?

We aim to provide hotels and restaurateur’s on-trend and sustainable solutions that allow them to delight their consumers in an operationally simple and profitable way.

NESTLÉ® Professional has launched a range of 100% Plant-Based Meat Alternatives under the brand SWEET EARTH® originating from Czech. The portfolio consists of the SWEET EARTH® AWESOME™ Burger as well as Vegan Nuggets and Schnitzel, all that deliver on the meat experience without compromise on taste and texture. On the sweeter side, we have also launched KIT KAT® Professional Spread, a rich chocolate spread with crispy wafer pieces. The product is an excellent innovation that is very versatile to create exciting, branded dessert offerings for consumers.

The We Proudly Serve Starbucks ® programme offers your customers the unique taste of Starbucks premium beverages made with the same high-quality 100% Arabica beans you’ll find in Starbucks stores. Our range of barista–served and self-served solutions focus on dayparts to drive footfall and increase visit frequency.

An extensive range of coffeehouse favourites will bring a refreshing new offer to your customers.

The portfolio is also complimented with the NESCAFÉ® value propositions which focuses on in-room and Banqueting. For in-room, we offer Single-Serve options to make the guests stay feel as close as possible to the daily habit they have at home. We also offer our new Value proposition of Filtered coffee dedicated to Breakfast and banqueting options. Finally, we launched a range of beans Solutions to elevate the taste of your guests.

What sets you apart in the industry?

We believe in the power of food to enhance the quality of life. It is this belief that fuels our commitment to using our global scale, resources, and expertise to contribute to a healthier future for people and the planet. Our work is guided by our three global ambitions: to support children, develop communities and preserve the planet for the future. This is at the core of everything we do including all our new innovations and renovations we bring to the market day in and day out.

Why have you chosen to sponsor?

NESTLÉ® Professional is committed to building strong relationships with our customers and creating a partnership where we can help their business succeed, the Leaders in Hospitality Awards is a great platform to connect and network with our customers and prospect customers allowing us to showcase our portfolio and services.

Why is this event important for the hospitality industry?

We believe it is a great platform that is provided for the industry and suppliers to connect, learn and share experiences, especially through the GM debate where valuable insights are shared.

What’s next for your company? 

In line with NESTLÉ®’s Purpose of “unlocking the power of food to enhance the quality of life for everyone”, Nestlé Professional will continue to invest and introduce more Plant-Based products for its customers, which ranges from plant-based meat, sauces, and milks. We are already launching 2 new products under SWEET EARTH®, the Vegan Meatballs and the Vegetarian Chargrilled Pieces which help cater to a wider range of customers and allow for more exciting applications for consumers. We will continue to remain committed to helping businesses succeed and aim to remain the partner of knowledge and provide uncompromising technical support to foodservice and coffee operators.

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Announcement: GM Leaders Conference 2020 postponed https://www.hotelnewsme.com/news/announcement-gm-leaders-conference-2020-postponed/ https://www.hotelnewsme.com/news/announcement-gm-leaders-conference-2020-postponed/#respond Wed, 11 Mar 2020 09:59:45 +0000 https://www.hotelnewsme.com/?p=26426 Hotel & Catering News Middle East’s GM Leaders Conference 2020 has been postponed from April 6, 2020 until further notice. With recent developments in relation to the coronavirus outbreak, we feel it is important that we postpone the conference until a more suitable time later in the year. Thank you for your understanding. More information on the […]

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Hotel & Catering News Middle East’s GM Leaders Conference 2020 has been postponed from April 6, 2020 until further notice.

With recent developments in relation to the coronavirus outbreak, we feel it is important that we postpone the conference until a more suitable time later in the year.

Thank you for your understanding. More information on the rescheduled event and a full agenda will be announced in the coming months.

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Meet the Sponsors: NRTC Group https://www.hotelnewsme.com/news/meet-the-sponsors-nrtc-group/ https://www.hotelnewsme.com/news/meet-the-sponsors-nrtc-group/#respond Thu, 05 Mar 2020 10:57:25 +0000 https://www.hotelnewsme.com/?p=26339 BNC Publishing and Hotel & Catering News Middle East’s GM Leaders Conference and The Leaders in Hospitality Awards 2020 will take place on Monday, April 6 at Sofitel Dubai The Palm Resort & Spa. Please tell us a bit about your company.NRTC, Nasser Al Refaee Trading Company, is one of the region’s biggest fruit and vegetable suppliers. NRTC […]

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Soula Baroudi
Marketing Manager – NRTC Group

BNC Publishing and Hotel & Catering News Middle East’s GM Leaders Conference and The Leaders in Hospitality Awards 2020 will take place on Monday, April 6 at Sofitel Dubai The Palm Resort & Spa.

Please tell us a bit about your company.
NRTC, Nasser Al Refaee Trading Company, is one of the region’s biggest fruit and vegetable suppliers. NRTC is a holding group of companies operating in the Middle East, focusing on sustainable growth and growing steadily since 1973.

The company has managed to turn a family business into an internationally recognised brand operating all over the UAE. NRTC imports more than 400 tonnes of fresh fruits and vegetables daily, from Lebanon, Turkey, Egypt, Saudi Arabia, Oman, Morocco, and Jordan imported by land, sea and air to Dubai Central Market.

The company has 11 state-of-the-art chiller sites with a total of 35 cold storage rooms where the products are repackaged for immediate distribution within the UAE, servicing the seven emirates with 300+ trucks daily.

NRTC products proudly reach all the HORECA channels, retail, and corporates as well as end consumers via an online ordering platform, NRTC Fresh. NRTC operations are crafted and designed in strict compliance to international ISO 22000 – 2018 (new version) and HACCP standards.

What’s your slogan/ethos; what are your core values?
“We always insist on the Best!” This is the company slogan. Our top priorities are to innovate in modern lifestyles and craft new ways for consumers to enjoy fresh fruits and vegetables.

In the past four decades, we’ve dedicated all our efforts to delivering – not just quality produce – but also trust, which is reflected in the many awards and praises we’ve earned over the years. We also ensure we respond to our customers’ growing needs and achieve their goals.

We’re striving to be a lean and encompassing organisation, which can fulfill the vital needs of the industry. Each and every day, our dedicated food specialists in each of our facilities work tirelessly to achieve and deliver our brand promise.

We will continue to pursue greater goals and complete satisfaction for our clients, and aim to achieve a niche in the GCC market like no other, upholding industry values as the best suppliers of fruits and vegetables in the region.

Can you tell us about some of your most successful projects/product launches?
Customer satisfaction being our prime focus, we consistently innovate and adopt modernised approaches to keep up with ever-growing consumer needs. Our latest innovation to our offering was the extension of the pre-cut line, where we were able to provide a unique product offering with peeled, shredded, washed and sanitised fruits and vegetables – delivered ready-to-cook and ready-to-eat to chefs.

With the most modern technologies and equipment in play, ranging from peelers to slicing, dicing and chopping mechanisms, we maintain uniformity in our production. With comprehensive quality checks and 100% traceability, all products leaving the production facility are guaranteed to be safe by our experts, delivered to our clients’ kitchens under the most hygienic conditions.

Another successful project was the launch of the B2C division – NRTC Fresh – an e-commerce website and app. With our e-store, we aimed to revolutionise the traditional way to shop and reduce any concerns that are associated with it. Our customers can now easily shop for their daily requirements of fresh fruits and vegetables on our website or app NRTC Fresh and get them delivered straight to their door, whether at their homes or offices.

The newest addition to our portfolio is the collaboration with Badia farms – the UAE’s first urban vertical farm growing gourmet greens. This collaboration brings us a range of fresh, locally grown produce of microgreens including arugula, beetroot, broccoli, coriander and more, in addition to a selection of mix-salad bags such as Asian, Earth, Gourmet and Spice mixes.

What’s in the pipeline for your company?
The future looks busy and promising for NRTC. First, we’re working on implementing ISO 14001-2015 for EMS in Q2, 2020. We’re also planning on regionally expanding to Saudi Arabia (Riyadh first and then Jeddah) with a full-fledged expansion plan.

NRTC will open a copy-and-paste module to service big hotel chains, restaurants and coffee shops. We’ll start with B2B and then gradually expand our offering. Within a couple of months, we’re also planning further GCC expansion to Oman, where we currently operate through a broker.

Why have you chosen to sponsor? 
It’s a great opportunity for NRTC to network and build relationships and trust with existing and potential customers, and industry leaders at such important events by BNC Publishing. Sponsoring this event helps NRTC generate awareness around the brand and get additional exposure in media channels.

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Revealed: GM Conference 2020 panelists https://www.hotelnewsme.com/news/revealed-gm-conference-2020-panelists/ https://www.hotelnewsme.com/news/revealed-gm-conference-2020-panelists/#respond Wed, 26 Feb 2020 07:53:22 +0000 https://www.hotelnewsme.com/?p=26266 Hotel & Catering News Middle East’s GM Leaders Conference 2020 is set to take place on April 6, 2020 at Sofitel Dubai The Palm Resort & Spa. To register, please click here. To view the full agenda, please click here. The GM Leaders Conference 2020 is expected to attract more than 200 general managers and hospitality professionals from across the […]

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Hotel & Catering News Middle East’s GM Leaders Conference 2020 is set to take place on April 6, 2020 at Sofitel Dubai The Palm Resort & Spa. To register, please click here. To view the full agenda, please click here.

The GM Leaders Conference 2020 is expected to attract more than 200 general managers and hospitality professionals from across the region to discuss the challenges, trends and opportunities.

Our panels of experts will discuss some of the most pressing topics, including changing industry dynamics amid the rise of mid-scale properties, women in leadership, redefining luxury and contemporary offerings, promoting hotels in light of new social media rules and more.

PANEL 1: Sustainable Hospitality: Is the industry keeping up with its CSR promises?
The provision of incredibly luxurious, lavish experiences can often be an indicator of little regard for the environment – however, the hospitality industry in the Middle East has proven otherwise.

With consistent ‘green’ global certifications and one initiative after the other, the region’s top chains have shown that prioritising sustainability is no longer an option – it’s a necessity in order to survive a highly competitive market, and maintain CSR promises.

  • Hind Al Hammadi, Head Of Hospitality at Manazil Group (Pullman Sharjah and Marjan Island Resort and Spa)
  • Werner Anzinger, General Manager, Mandarin Oriental Jumeira, Dubai
  • Colin Baker, Regional Director, Park Regis Kris Kin
  • Sophie Blondel, General Manager, The H Dubai
  • Monther Darwish, Chairman and Co-founder, Palazzo Hospitality, Managing Director, Palazzo Versace Dubai
  • Jan Hanak, General Manager, Radisson Blu Hotel, Dubai Deira Creek
  • Omar Souab, General Manager, Sofitel Dubai Wafi

    Panelists will discuss: 
  • How hospitality’s sustainable initiatives have changed over time
  • The region’s top CSR initiatives of the decade
  • The battle against single-use plastic and harmful waste management practices
  • The long-term impact of environmental issues on tourism and travel

PANEL 2: Spoilt for Choice: Hotels, holiday homes, serviced apartments and the market

The Middle East and Africa regions continue to actively broaden their tourism and hospitality accommodation offerings to address increasingly diverse and more sophisticated traveller requirements, ranging from hotels and serviced apartments, to short-term rental accommodation options.

Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) has announced an administrative order outlining regulations for operators, homeowners and authorised tenants who wish to obtain a holiday home license.

  • Frank Bechemilh, Cluster General Manager, ibis Styles and Grand Mercure
  • David Debeule, Director Market Management, Middle East & Turkey, Expedia Group
  • William Harley-Fleming, Cluster General Manager, JA The Resort (JA Beach Hotel, JA Lake View Hotel, JA Palm Tree Court & The Residence at JA Palm Tree Court)
  • Vipin Khattar, General Manager, Hyatt Regency Dubai Creek Heights Hotel & Residences
  • Kosta Kourotsidis, General Manager, Fairmont Ajman
  • Glenn Nobbs, General Manager, Millennium Place Barsha Heights
  • Fredrik Reinisch, Complex General Manager, Al Habtoor City

    Panellists will discuss:
  • Market dynamics with a look towards Expo 2020 and the rise of mid-market hotels
  • Supply and demand trends for different types of stays
  • The impact of holiday homes on the hospitality industry
  • Catering to millennials and their travel preferences across all property types

PANEL 3: Happier Guests: Improving guest experience in a competitive market

A hotel’s profitability directly correlates to guest experience and customer service, which starts long before a guest even arrives and doesn’t end when they leave. Excellent customer reviews are the pinnacle of success for any hotel, but what’s the one industry secret that guarantees optimal guest experiences every time?

Is the secret maintaining the flow of communication between team members? What about implementing different technology applications?

  • David Allan, Cluster General Manager, Radisson Blu Hotel Dubai Waterfront, Radisson Blu Hotel Dubai Canal View, Radisson Resort Ras Al Khaimah
  • Victor Chalfoun, General Manager, Waldorf Astoria DIFC
  • Georges Farhat, General Manager, Crowne Plaza Dubai Marina
  • Luke James, General Manager, Zabeel House by Jumeirah The Greens
  • Lorenzo Maraviglia, Hotel Manager, Four Seasons Hotel Dubai International Financial Centre
  • Sabine Renner, Hotel Manager, Park Hyatt Dubai
  • Hany Samuel, General Manager, First Central Hotel Suites

    Panellists will discuss:
  • Making marketing mobile-first for a better guest experience
  • Easy booking and smooth check-ins
  • Personalising guest experiences to the fullest, in the room and outside
  • Diversifying F&B offerings to suit different guests and cater to their needs

*More panelists to be added

To find out more about sponsorship opportunities, please email samer@bncpublishing.net. For speaker opportunities, you can get in touch with dina@bncpublishing.net.

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Register now: GM Leaders Conference 2020 https://www.hotelnewsme.com/news/register-now-gm-leaders-conference-2020/ https://www.hotelnewsme.com/news/register-now-gm-leaders-conference-2020/#respond Sun, 02 Feb 2020 07:44:12 +0000 https://www.hotelnewsme.com/?p=26039 Hotel & Catering News Middle East’s GM Leaders Conference 2020 is set to take place on April 6, 2020 at Sofitel Dubai The Palm Resort & Spa. To register, please click here. To view the full agenda, please click here. The EventIt is no secret that Dubai’s tourism industry is built on strong foundations, reinforced by its […]

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Hotel & Catering News Middle East’s GM Leaders Conference 2020 is set to take place on April 6, 2020 at Sofitel Dubai The Palm Resort & Spa. To register, please click here. To view the full agenda, please click here.

The Event
It is no secret that Dubai’s tourism industry is built on strong foundations, reinforced by its location, the local government’s support, extensive investment, attractive regional offerings and initiatives. One of the most visited cities in the world, its hospitality sector is a vector for growth.

Dubai’s hospitality performance remains resilient, with KPMG studies showing that occupancy levels are among the highest in the world (78%). The tourism and hospitality sector is critical to Dubai’s economic future: it is predicted to sustain its share of the emirate’s GDP at 10% over the next ten years.

The emirate’s Expo 2020 agenda has driven considerable activity and investment in the sector. Now that a number of commitments are underway, it is important that participants in the industry begin thinking about the future, to ensure the success of Dubai’s hospitality industry beyond Expo 2020.

Hotel & Catering News Middle East’s GM Leaders Conference 2020 is expected to attract more than 200 general managers and hospitality professionals from across the region to discuss the challenges, trends and opportunities. Our panels of experts will discuss some of the most pressing topics, including changing industry dynamics amid the rise of mid-scale properties, women in leadership, redefining luxury and contemporary offerings, promoting hotels in light of new social media rules and more.

We will also have expert panels that will address what the actual effect of Expo 2020 will be on hotels in the GCC as we move closer to the global happening, in addition to a keynote speech with extensive insights on the ever-evolving market. Moreover, the GM Leaders Conference will provide professionals with unrivalled networking opportunities, along with a showcase of the latest products from top suppliers.

To find out more about sponsorship opportunities, please email samer@bncpublishing.net. For speaker opportunities, you can get in touch with dina@bncpublishing.net.

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Revealed: GM Leaders Conference 2020 agenda https://www.hotelnewsme.com/news/revealed-gm-leaders-conference-2020-agenda/ https://www.hotelnewsme.com/news/revealed-gm-leaders-conference-2020-agenda/#respond Thu, 30 Jan 2020 13:26:30 +0000 https://www.hotelnewsme.com/?p=26029 Hotel & Catering News Middle East’s GM Leaders Conference 2020 is set to take place on April 6, 2020 at Sofitel Dubai The Palm Resort & Spa. The event is expected to attract more than 200 general managers and hospitality professionals from across the region to discuss challenges, trends and opportunities. Our panels of experts will discuss […]

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Hotel & Catering News Middle East’s GM Leaders Conference 2020 is set to take place on April 6, 2020 at Sofitel Dubai The Palm Resort & Spa. The event is expected to attract more than 200 general managers and hospitality professionals from across the region to discuss challenges, trends and opportunities.

Our panels of experts will discuss some of the most pressing topics, including changing industry dynamics amid the rise of mid-scale properties, redefining luxury and contemporary offerings, promoting hotels in light of new media rules and more*.

8:15 AM: Registration Opens

8:55 AM: Opening Remarks: Wissam Younane, CEO, BNC Publishing

9:00 AM: Keynote Address

9:10 AM: Panel 1
Sustainable Hospitality: Is the industry keeping up with its CSR promises?

The provision of incredibly luxurious, lavish experiences can often be an indicator of little regard for the environment – however, the hospitality industry in the Middle East has proven otherwise.

With consistent ‘green’ global certifications and one initiative after the other, the region’s top chains have shown that prioritising sustainability is no longer an option – it’s a necessity in order to survive a highly competitive market, and maintain CSR promises.

Panellists will discuss:  

  • How hospitality’s sustainable initiatives have changed over time
  • The region’s top CSR initiatives of the decade
  • The battle against single-use plastic and harmful waste management practices
  • The long-term impact of environmental issues on tourism and travel

10:15 AM: Panel 2
Spoilt for Choice: Hotels, holiday homes, serviced apartments and the market

The Middle East and Africa regions continue to actively broaden their tourism and hospitality accommodation offerings to address increasingly diverse and more sophisticated traveller requirements, ranging from hotels and serviced apartments, to short-term rental accommodation options.

Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) has announced an administrative order outlining regulations for operators, homeowners and authorised tenants who wish to obtain a holiday home license.

Panellists will discuss:

  • Market dynamics with a look towards Expo 2020 and the rise of mid-market hotels
  • Supply and demand trends for different types of stays
  • The impact of holiday homes on the hospitality industry
  • Catering to millennials and their travel preferences across all property types

11:00 AM: Coffee and networking break

11:30 AM Panel 3
Happier Guests: Improving guest experience in a competitive market

A hotel’s profitability directly correlates to guest experience and customer service, which starts long before a guest even arrives and doesn’t end when they leave. Excellent customer reviews are the pinnacle of success for any hotel, but what’s the one industry secret that guarantees optimal guest experiences every time?

Is the secret maintaining the flow of communication between team members? What about implementing different technology applications?

Panellists will discuss:

  • Making marketing mobile-first for a better guest experience
  • Easy booking and smooth check-ins
  • Personalising guest experiences to the fullest, in the room and outside
  • Diversifying F&B offerings to suit different guests and cater to their needs

*Speakers to be announced soon; timings, panel topics subject to change

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Hotel & Catering News Middle East to host GM Leaders Conference 2020 in April https://www.hotelnewsme.com/news/hotel-catering-news-middle-east-to-host-gm-leaders-conference-2020-in-april/ https://www.hotelnewsme.com/news/hotel-catering-news-middle-east-to-host-gm-leaders-conference-2020-in-april/#respond Tue, 28 Jan 2020 11:40:33 +0000 https://www.hotelnewsme.com/?p=25997 Hotel & Catering News Middle East’s GM Leaders Conference 2020 is set to take place on April 6, 2020 at Sofitel Dubai The Palm Resort & Spa. The publication is the region’s leading source for industry knowledge, bringing readers the latest in both sectors. The publication, along with its digital platforms and large-scale events for […]

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Hotel & Catering News Middle East’s GM Leaders Conference 2020 is set to take place on April 6, 2020 at Sofitel Dubai The Palm Resort & Spa.

The publication is the region’s leading source for industry knowledge, bringing readers the latest in both sectors. The publication, along with its digital platforms and large-scale events for professionals, offer in-depth insights into a wide variety of trends and topics that are relevant to today’s hoteliers, caterers, suppliers, experts and stakeholders.

Tracking news and developments in the hotel and catering markets, including in-depth analysis on key issues and exclusive interviews with the top industry names, Hotel & Catering News ME is an invaluable source for keeping up to date with trends.

In addition to providing news and exclusive interviews, comment and analysis, debate and examples of best practice and innovation, the publication and its platforms support the industry and drive its news agenda with reports and research.

Targeting professionals holding senior and executive roles in the region’s burgeoning hotel and serviced apartment markets, hospitality specialists responsible for the operations of international hotel chains and decision-makers in hotel-based outlets, standalone restaurants, mass catering companies, fast food chains and the franchise market, Hotel & Catering News ME is an invaluable resource for regional and global industry knowledge.

On a mission to provide and share B2B knowledge with the aim of helping professionals achieve their goals, Hotel & Catering News ME accomplishes this by providing high-value information and research through robust online and print journalism as well as producing innovative events and prestigious awards.

Hotel & Catering News ME is published by BNC Publishing, which is headquartered in Dubai with three offices operating across the emirate.

The Event
It is no secret that Dubai’s tourism industry is built on strong foundations, reinforced by its location, the local government’s support, extensive investment, attractive regional offerings and initiatives. One of the most visited cities in the world, its hospitality sector is a vector for growth.

Dubai’s hospitality performance remains resilient, with KPMG studies showing that occupancy levels are among the highest in the world (78%). The tourism and hospitality sector is critical to Dubai’s economic future: it is predicted to sustain its share of the emirate’s GDP at 10% over the next ten years.

The emirate’s Expo 2020 agenda has driven considerable activity and investment in the sector. Now that a number of commitments are underway, it is important that participants in the industry begin thinking about the future, to ensure the success of Dubai’s hospitality industry beyond Expo 2020.

Hotel & Catering News Middle East’s GM Leaders Conference 2020 is expected to attract more than 200 general managers and hospitality professionals from across the region to discuss the challenges, trends and opportunities. Our panels of experts will discuss some of the most pressing topics, including changing industry dynamics amid the rise of mid-scale properties, women in leadership, redefining luxury and contemporary offerings, promoting hotels in light of new social media rules and more.

We will also have expert panels that will address what the actual effect of Expo 2020 will be on hotels in the GCC as we move closer to the global happening, in addition to a keynote speech with extensive insights on the ever-evolving market. Moreover, the GM Leaders Conference will provide professionals with unrivalled networking opportunities, along with a showcase of the latest products from top suppliers.

To find out more about sponsorship opportunities, please email samer@bncpublishing.net. For speaker opportunities, you can get in touch with dina@bncpublishing.net.

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In Pictures: GM Leaders Forum 2019 https://www.hotelnewsme.com/news/in-pictures-gm-leaders-forum-2019/ https://www.hotelnewsme.com/news/in-pictures-gm-leaders-forum-2019/#respond Wed, 24 Apr 2019 11:54:59 +0000 http://www.hotelnewsme.com/?p=23948 The post In Pictures: GM Leaders Forum 2019 appeared first on Hotel News ME.

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